During busier periods such as Black Friday and Christmas, please allow for additional processing times at our warehouse. As soon as your order is dispatched, you will receive an email with the tracking information. Please note that carriers are dealing with a larger number of packages during this period. Your tracking may show delayed tracking information as they work through these volumes.
Kaddey ships every working day, orders placed before 14:00 are shipped the same day.
The standard shipping fee is €7,50 to EU countries and the UK, we offer free shipping on orders over €500.
When will I receive my order?
Kaddey ships every working day, orders placed before 13:00 are shipped the same day. The standard shipping fee within EU countries and UK is €7,50, we offer free shipping on orders over €500.
Our shipping partners (DPD and UPS) always do their very best to deliver your order within the estimated timeframe. You’ll receive a track & trace email once has left our warehouse.
|Netherlands, Belgium & Luxembourg||1-2|
|Austria, Denmark, Germany||1-3|
|Czech Republic, France, Hungary, Italy, Lithuania, Poland, Slovenia, Slovakia, Switzerland, United Kingdom||2-4|
|Bulgaria, Croatia, Estonia, Finland, Ireland, Latvia, Portugal, Romania, Sweden, Spain||2-5|
|Australia, Canada, Japan, New Zealand & others||3-8|
How do you handle duties and taxes?
We also ship to the following countries outside of the EU with specific shipping costs:
|Country||Shipping & returns||Duties & taxes|
|Switzerland||Shipping is €7,50 and free for orders over €500. Hassle Free Returns.||You pay custom and duties to import the product(s) into Switzerland, also when you return (export) your order.|
|United Kingdom||Shipping is £6,50 and free for orders over £500. Hassle Free UK Returns.||Duty free, everything is covered by Kaddey.|
|United States||Shipping is $50. Hassle Free US Returns.||Duty free, everything is covered by Kaddey.|
|Australia, Canada, New Zealand, Japan & others||Shipping is $99, for countries other than listed above we unfortunately don’t accept returns.||The receiver is responsible for paying duties and taxes at customs|
Can I return my order?
At Kaddey we are not happy until you are 100% satisfied. This is why you can return your order easy within 30 days.
Take our golf essentials on the course and experience for yourself if it fits your game. If you somehow aren’t convinced it’s a match, just let us know within 30 days. Our team will be in touch to arrange the return shipment and refund total order amount minus the shipping fee.
Please use the original packaging for the return so our products are protected during transport and will arrive back at the Kaddey warehouse in good condition.
*We only accept returns from EU countries, the United Kingdom and the United States.