EXCELLENT DELIVERY
Kaddey ships every working day from our Warehouse in Amsterdam, the Netherlands. The standard shipping fee is $75. Delivery to the US takes 2-5 days with DHL Express.
Tax and import duties are calculated and paid for at checkout.
*Important Information for USA Customers
Due to updated import regulations, DHL may request additional details about the products and the importer (your IRS/TIN). Our customer service team is ready to assist you. Reach out anytime for support!
5-STAR DELIVERY
When will I receive my order?
Our shipping partners UPS always do their very best to deliver your order within the estimated timeframe. You’ll receive a track & trace email once has left our warehouse.
| Country | Working days |
|---|---|
| United States | 2-5 |
| Netherlands, Belgium & Luxembourg | 1-2 |
| Austria, Denmark, Germany | 1-3 |
| Czech Republic, France, Hungary, Italy, Lithuania, Poland, Slovenia, Slovakia, Switzerland, United Kingdom | 2-4 |
| Bulgaria, Croatia, Estonia, Finland, Ireland, Latvia, Portugal, Romania, Sweden, Spain | 2-5 |
| Australia, Canada, Japan, New Zealand & others | 3-8 |
How do you handle duties and taxes?
We also ship to the following countries outside of the EU with specific shipping costs:
| Country | Shipping & returns | Duties & taxes |
|---|---|---|
| United States | Shipping is $75. Unfortunately we don't accept returns. | The receiver pays duties and taxes at checkout |
| Australia, Canada, New Zealand, Japan & others | Shipping is €100, for these countries we unfortunately don’t accept returns. | The receiver is responsible for paying duties and taxes at customs |
| Switzerland | Shipping is €9,50 and free for orders over €600. Unfortunately we don't accept returns. | You pay custom and duties to import the product(s) into Switzerland, also when you return (export) your order. |
| United Kingdom | Shipping is £9,50 and free for orders over £600. Hassle Free UK Returns. | Duty free, everything is covered by Kaddey. |