EXCELLENT DELIVERY
Kaddey ships every working day, orders placed before 14:00 are shipped the same day.
The standard shipping fee is €9,50 to EU countries and the UK, we offer free shipping on orders over €500.
*Your order may be shipped 1-2 days later than usual due to high demand during the peak season in November and December. Additionally, delivery times may be extended. We kindly ask for your patience with our delivery partners, DPD and DHL, and our customer service team.
5-STAR DELIVERY
When will I receive my order?
Our shipping partners (DPD and UPS) always do their very best to deliver your order within the estimated timeframe. You’ll receive a track & trace email once has left our warehouse.
| Country | Working days |
|---|---|
| Netherlands, Belgium & Luxembourg | 1-2 |
| Austria, Denmark, Germany | 1-3 |
| Czech Republic, France, Hungary, Italy, Lithuania, Poland, Slovenia, Slovakia, Switzerland, United Kingdom | 2-4 |
| Bulgaria, Croatia, Estonia, Finland, Ireland, Latvia, Portugal, Romania, Sweden, Spain | 2-5 |
| United States | 2-6 |
| Australia, Canada, Japan, New Zealand & others | 3-8 |
How do you handle duties and taxes?
We also ship to the following countries outside of the EU with specific shipping costs:
| Country | Shipping & returns | Duties & taxes |
|---|---|---|
| Switzerland | Shipping is €9,50 and free for orders over €500. Hassle Free Returns. | You pay custom and duties to import the product(s) into Switzerland, also when you return (export) your order. |
| United Kingdom | Shipping is £9,50 and free for orders over £500. Hassle Free UK Returns. | Duty free, everything is covered by Kaddey. |
| United States | Shipping is $25 and free for order over $500. Hassle Free US Returns. | Delivery is duty and tax free, everything is covered by Kaddey. The shipment is free of import duties benefiting from the Minimus Value of $800 set by the US Customers and Border Protection (CBP). |
| Australia, Canada, New Zealand, Japan & others | Shipping is €49, for countries other than listed above we unfortunately don’t accept returns. | The receiver is responsible for paying duties and taxes at customs |