PaceSync Product Passport
PaceSync
Battery and product information for your Kaddey E-kit
- Read the manual Web and PDF
- Declaration of conformity PDF
- Return or recycle Free of charge
- Get help hi@kaddey.com
Battery damaged, hot or on fire?
- Stop using it. Switch it off and unplug the charger if it is safe to do so.
- Move away and keep others away. Don't touch a hot, smoking or swollen battery.
- If it burns, call 112. Extinguish with plenty of water.
- Don't throw a damaged battery away. Contact Kaddey for a safe return.
Battery information
Everything on the PaceSync label, plus what's inside.
| Product | PaceSync, model CU-01-A |
|---|---|
| Battery category | Portable battery |
| Chemistry | Lithium-ion, NMC, 10S2P (21700 cells) |
| Voltage, capacity, energy | 36.5 V, 10 Ah, 365 Wh |
| Weight | 2.5 kg |
| Date of manufacture | 09/2026 |
| Place of manufacture | Cells and pack made in [city], China. Assembled in Germany. |
| Hazardous substances | [To be confirmed from the safety data sheet] |
| Critical raw materials | [To be confirmed from the safety data sheet] |
| Extinguishing agent | Water |
| Manufacturer | Kaddey Golf B.V., Danzigerkade 221, 1013 AP Amsterdam, The Netherlands www.kaddey.com, hi@kaddey.com |
Declaration of conformity
Hereby, Kaddey Golf B.V. declares that the radio equipment type PaceSync is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: [URL of the PDF below]
The PaceSync also meets the EU Battery Regulation (EU) 2023/1542 and the RoHS Directive 2011/65/EU.
Remove, charge and fit the battery
The PaceSync is the battery pack. You take it off by hand, without tools.
- Switch off and unplug. Switch the PaceSync off and unplug both cables.
- Take it off. Grip the front with both hands, rotate it downwards and pull it off the nocks, evenly on both sides.
- Charge indoors. Use only the supplied Kaddey charger, on a hard, non-flammable surface, at 15–25 °C. A full charge takes about 5 hours.
- Fit it back. Place it on the nocks with the K logo up and push down evenly. The springs turn it into position.
All safety warnings
- Don't open, modify, crush, puncture or short-circuit the PaceSync.
- Keep it away from fire, high heat and water. Don't hose it down.
- Don't use it if it's damaged, swollen, leaking, very hot or smells unusual.
- Keep hands and clothing clear of the wheels while driving.
- Don't use freewheel mode on the course with the PaceSync connected.
- Keep the magnetic connectors at least [15 cm] from a pacemaker.
- Use between −5 and 40 °C and 20–70% humidity. Not a toy: keep it away from children.
What the symbols on the PaceSync mean
Make it last, then recycle it
Return the PaceSync, remote and charger free of charge. Never put them in household waste.
Make your battery last longer
- Charge within 48 hours after every round. Never store it empty.
- Store at 15–25 °C, never in a car or in direct sun.
- Not using it for a while? Give it a full charge cycle once a month.
- Kaddey services and repairs PaceSync units: contact support.
Where to return it
- Netherlands: a municipal recycling centre (milieustraat), a battery collection point or your Kaddey dealer. [Stichting OPEN registration details]
- Germany: a municipal collection point (Wertstoffhof) or your Kaddey dealer. [stiftung ear registration number, data-deletion notice]
- Belgium: a recycling park (containerpark) or your Kaddey dealer. [Bebat / Recupel details]
- France: a déchetterie or your Kaddey dealer. [Triman / Info-tri and eco-organisation details]
- Other EU countries: a local collection point for batteries and electrical equipment, or send it to Kaddey. Email hi@kaddey.com for a return label.
Handling a used or damaged battery
- Tape over the connectors before you return it.
- Keep it dry and cool until it's collected.
- Don't post a damaged, swollen or hot battery. Contact Kaddey first.
Why separate collection matters
A damaged or discarded lithium-ion battery can start a fire in a bin, a truck or a sorting plant. Its materials can harm soil and water if they aren't recycled. Returned batteries are recycled and their materials recovered.
[Add substance-specific information from the safety data sheet.]
Manual, radio and software
Radio equipment
The PaceSync and the remote use Bluetooth and Wi-Fi in the 2.4 GHz band. Maximum transmit power: PaceSync [x dBm], remote [x dBm].
What's in the E-kit
PaceSync, two E-Wheelarms, two E-Wheels, E-Nocks, charger [model], remote control, and the optional Kaddey app for iOS and Android.
Software updates and your data
Updates arrive through the Kaddey app and are supported until at least [date]. Read the app privacy policy to see what's stored and how to delete it, for example before you sell your trolley.
Travel and shipping
The PaceSync can't fly. At 365 Wh it's over the 160 Wh airline limit, in hand luggage and in checked baggage.
Shipping a PaceSync? Ask us for the right packaging: it travels as Class 9 dangerous goods.
Warranty and support
Your E-kit has a two-year Kaddey warranty. It doesn't affect your statutory rights as a consumer.
To make a claim, email hi@kaddey.com with your serial number and proof of purchase. We'll tell you how to return it.
Kaddey Golf B.V., Danzigerkade 221, 1013 AP Amsterdam, The Netherlands
Information for production batch 26-09. Page version 1.0, updated 1 October 2026.